Warranty

Global Entry Doors (GED) offers a two year warranty on all doors against manufacturing defects in material and workmanship from the date of shipment. Should any door fail due to manufacturing defects, GED will, at its discretion, either (1) repair the door without charge, (2) ship replacement product of the same item as originally supplied, or (3) refund the original purchase price if the door is deemed non-repairable. GED will not be responsible for any labor charges associated with repair work. GED will not be responsible for damages caused by abuse, fire, war, extreme weather, or acts of God. The installed doors must have a minimum of four foot overhang and be completely protected from rain for the doors to be warranted. Doors that receive extreme sun exposure will require periodic refinishing and will be the responsibility of the buyer. The doors will perform best with a four foot overhang or some other type of shading.

Damage Policy

All items are shipped with insurance to you, and in the best possible packaging to ensure that you'll receive your purchase in showroom condition. Upon receipt, please inspect your doors closely. If you receive a damaged item, you will receive a replacement, a discount, or refund as quickly as possible. If there is minor damage to the packaging, please indicate on the shipping paperwork as such when you sign for the shipment. Also, you must notify GED in writing by e-mail and include photos of any damages to the product or packaging within two days of receipt. If GED is not notified within two days, we’ll assume the doors are correct and you will not be able to make a claim at a later date. GED will not be responsible for damages during the unloading of the crate and during the door installation.

Return Policy/Cancelling an Order

We take great pride in our assurance of 100% customer satisfaction. If you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

Stock Global Entry Door Products: You may return your unused item in its original condition and packaging within 7 days of receipt. Unless you were shipped the wrong doors, you will be responsible for all return shipping costs. Full refunds will not be issued for items damaged in return shipping or returns that are never received by GED, so we highly recommend that you insure all return shipments and provide GED with the shipment tracking number.

Custom Entry Doors: Custom door orders cannot be cancelled once you have given GED a deposit. If you no longer want to proceed with your custom order, you will forfeit your deposit. If you have received your custom door order and the product is damaged or made incorrectly, GED will replace incorrect or damaged doors at their expense. If you return the custom doors to GED, you will be responsible for all shipping costs and will still forfeit your deposit as liquidated damages.

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Services powering globalentrydoors.com (see Section 4 below) may save personal information you provide during your visit to globalentrydoors.com, such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. When you browse on globalentrydoors.com, the Squarespace service also automatically receives your computer’s internet protocol (IP) address, browser name and version, and date and time of your visit. This information is used to improve your experience on globalentrydoors.com, for example to make sure content is displayed in a way that it looks best on your browser.

Email marketing (if applicable): If you opt in to our newsletter during checkout or complete the "Send us an Email" form on our Contact page, we may send you emails about our store, such as new products and other updates.


SECTION 2 - CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or contact us via forms on our site, we imply that you consent to our collecting it and using it for that specific reason only.

You can opt-out of receiving emails from us using the "unsubscribe" links in our emails to you, or you can contact us at mjenx1@aol.com.


SECTION 3 - DISCLOSURE

We would like to make you aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.


SECTION 4 - THIRD PARTY SERVICES

Our website is hosted by Squarespace Inc. They provide the online e-commerce platform that powers globalentrydoors.com and enables us to sell our products and services to you.  Payments for orders are processed by Stripe (privacy policy at: https://stripe.com/us/privacy) and PayPal (privacy policy at: https://www.paypal.com/us/webapps/mpp/ua/privacy-full). We utilize the MailChimp service (privacy policy at: https://mailchimp.com/legal/privacy/) for storage of our newsletter and customer mailing lists.

Your data is stored via Squarespace, Stripe and PayPal data storage. Should you opt in to our newsletter at checkout or contact us via the Contact page, the information you submit will be stored via MailChimp.


Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the Squarespace Terms of Service.


Our third party providers of advertisements and content may collect information about where you are on the internet (e.g., the URL you came from, IP address, domain types (like .edu or .com), your browser and version, the country where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

globalentrydoors.com would like you to be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 5 - SECURITY

Information you provide, including credit card information, is encrypted during transmit using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, our service providers follow generally accepted industry standards for security. Specifics of each service can be found on their respective websites.

 

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information you have provided to us, register a complaint, or simply want more information, contact us at mjenx1@aol.com.